Privacy Policy

    Last Updated: February 18, 2026

    1. Introduction

    The Custom Shower Company ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

    By using our website or services, you consent to the practices described in this Privacy Policy. Please also review our Terms & Conditions.

    2. Information We Collect

    Personal Information

    We may collect the following personal information when you voluntarily provide it:

    • Full name
    • Phone number
    • Email address
    • Mailing or service address
    • Project details and preferences

    Automatically Collected Information

    When you visit our website, we may automatically collect:

    • IP address and browser type
    • Device and operating system information
    • Pages visited and time spent on our site
    • Referring website or source

    3. How We Use Your Information

    We use the information we collect to:

    • Respond to inquiries and provide customer service
    • Schedule consultations and manage projects
    • Send appointment reminders and project updates via call, text, or email
    • Improve our website, services, and customer experience
    • Comply with legal obligations

    4. Consent to Communications

    By providing your phone number and/or email address, you consent to receive communications from The Custom Shower Company, including but not limited to:

    • Appointment confirmations and reminders
    • Project updates and follow-ups
    • Promotional offers and company news

    You may opt out of promotional messages at any time by replying "STOP" to any text message, clicking the unsubscribe link in any email, or contacting us directly. Opting out of promotional messages will not affect transactional communications related to your active project.

    Message and data rates may apply. Message frequency varies.

    5. Sharing Your Information

    We do not sell, rent, or trade your personal information. We may share your information with:

    • Trusted service providers who assist in operating our website and business (e.g., CRM platforms, scheduling tools)
    • Legal authorities when required by law or to protect our rights

    6. Data Security

    We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    7. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

    8. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

    10. Contact Us

    If you have questions about this Privacy Policy, please contact us: